Welcome to Pixie! We're Here to Help

We've gathered the most common questions about Pixie to help you get started and make the most of your experience. Whether you're a student, educator, or professional, we're here to ensure you have the best possible experience with our accessibility tools.

Getting Started with Pixie

Question 1: What exactly is Pixie?

Think of Pixie as your personal reading and comprehension companion! Pixie is an all-in-one web accessibility and productivity extension that transforms how you experience online content. What makes Pixie truly special is our unique ability to read mathematical equations correctly - a feature you won't find anywhere else. Whether you're dealing with dyslexia, learning a new language, or simply prefer listening to content, Pixie is here to help.

Question 2: Which web browsers are compatible with Pixie?

We've made sure Pixie works wherever you browse the internet! You can use Pixie on:

  • Google Chrome

  • Microsoft Edge

  • Firefox

  • Any Chromium-based browser (like Brave or Opera)

Question 4: Is Pixie available in languages other than English?

Yes, Pixie supports 54 different languages. All features of Pixie, including the user interface and text-to-speech voices, are available in these languages. Some example languages supported by Pixie are English (US and UK), Spanish (Mexican and Spain), French, Portuguese (Brazilian and Portugal), Chinese Mandarin, Arabic, Italian, German, Japanese, Korean among many others, making it accessible to a global audience.

Question 5: Can I use Pixie on multiple devices?

Yes, simply install the extension on each device and log in to access your personalized Pixie experience everywhere.

Question 3: How do I begin my Pixie journey?

Getting started is a breeze! Simply visit the Chrome Web Store or Edge Add-ons page

  • Install the Pixie extension from your browser's web store

  • Pin the extension to your browser

  • Choose your preferred theme and settings

  • Start your free 3-day trial (don't worry, no credit card needed!)

  • Start exploring a more accessible web!

Features and Functionalities That Make Pixie Special

Question 1: What are Pixie's main features?

We've packed Pixie with features to make your reading experience better than ever where the core features include:

  • Text-to-speech that actually understands math equations

  • OpenDyslexic and other dyslexia-friendly fonts

  • A customizable reading ruler to keep you focused

  • Screen shader to reduce eye strain

  • Built-in dictionary for quick lookups

  • ePub reader for your digital books

  • Distraction-free reading mode

  • And so much more!

Question 2: How does the text-to-speech feature work?

Pixie’s Text-to-Speech (TTS) feature converts text on web pages and ePub files into spoken words, allowing you to listen to content instead of reading it. The text-to-speech feature can:

- Read any text on webpages and ePub files

- Correctly interpret and read mathematical equations

- Adjust reading speed, pitch, and volume

- Highlight text as it's being read

- Continue reading in the background

- Support 54 languages with many different narration voices

Question 3: Tell me more about this math equation reading - it sounds interesting!

We're particularly proud of this one! Pixie is currently the only solution that can accurately read mathematical equations in both webpages and ePub files. Whether you're studying calculus or reading a scientific paper, Pixie understands mathematical notation and reads it in a way that makes sense. It's like having a math tutor right in your browser! This makes it invaluable for STEM education and research.

Question 4: Can I make Pixie TTS work exactly the way I want?

Absolutely! We believe in putting you in control. You can customize:

  • Voice selection from our natural-sounding options

  • Reading speed to match your pace

  • Pitch and volume for comfort

  • Text highlighting colors

  • Background reading preferences

  • Language preferences (we support 54 languages!)

Question 5: Does Pixie work with ePub files?

Yes, Pixie includes a built-in ePub reader with full support for all accessibility features. Simply open any ePub file in your browser and Pixie's tools will be available.

Question 7: Can I customize the text appearance with Pixie?

Yes, Pixie offers extensive customization for text. You can choose from 10 dyslexia-friendly fonts, adjust text size, color, spacing and alignment, and apply a Reading Ruler or Screen Shader for improved focus and reduced eye strain.

Question 7: What is the purpose of the Screen Shader?

The Screen Shader reduces screen brightness and adjusts tint color, minimizing eye strain and improving comfort during extended reading sessions.

Question 7: Is there a feature to hide images and reduce distractions?

Yes, Pixie allows you to hide unnecessary images on a page to focus solely on the text.

Question 6: Does Pixie offer any productivity tools?

Yes, Pixie includes a built-in dictionary (English only), a customizable sidebar for quick access to features, and the ability to disable distracting page sounds and animations.

Question 8: Are Pixie's accessibility features customizable?

Yes, all of Pixie's accessibility features are fully customizable to suit individual needs. This includes text-to-speech settings (speed, pitch, volume), visual customization (text appearance, Reading Ruler, Screen Shader), and productivity tool preferences.

Plans and Pricing

Question 1: Is Pixie free to use?

Pixie offers a free trial to enable you to test if the app is suitable for your needs. You can start your free trial by installing the app and creating an account. After the free trial ends, a monthly or annual subscription is needed.

Question 1: How much does Pixie cost?

For personal use, we offer flexible plans to suit your different needs.

  • Monthly Plan: $19.99/Month

  • Annual Plan: $119.99/Year (50% savings comparing to monthly plan)

Start your free trial today to experience all premium features - no credit card needed and no strings attached! Plus, all paid plans come with a 14-day money-back guarantee.

Question 2: What about schools and educational institutions?

We love working with educators! We offer special huge discounts for:

  • K-12 schools

  • School districts

  • Colleges and universities

  • Educational nonprofits

We provide full support including:

  • Training sessions for educators

  • Dedicated support team

Check more details here.

Question 3: What about non-profit organizations?

Absolutely, we are happy to provide big discounted pricing for qualifying non-profit organizations. Please contact our team with details about your non-profit status and accessibility needs.

Question 3: What about Government Agencies and Commercial Enterprises?

We offer plans tailored to your organization specific needs that adhere to any security requirements you have in place. We offer discounts for bulk purchase. Contact us here.

Question 4: What's included in the free trial?

The 3-day free trial includes:

- All premium features

- Full language support

- All customization options

- No credit card required

Question 5: What payment methods does Pixie accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. For enterprise and educational institution purchases, we also support invoicing and purchase orders.

Question 6: Do you offer a money-back guarantee?

Yes, all Pixie subscription plans include a 14-day money-back guarantee, no questions asked. If you are unsatisfied with Pixie for any reason, simply contact our support team within 14 days of your purchase for a full refund.

Question 7: Can I cancel my Pixie subscription?

Yes, you can cancel your Pixie subscription at any time from your account dashboard. Upon cancellation, you will retain access to Pixie for the remainder of your billing period, after which it will revert to the free trial version.

EDUCATIONAL INSTITUTIONS

Question 1: Can Pixie be integrated into educational institution systems?

Yes, Pixie is an excellent tool for educational institutions. It can be easily integrated into school or university systems to enhance accessibility for students. For bulk installation or customization, please contact us directly.

Question 1: How does Pixie support students with learning differences needs?

Pixie supports:

- Students with dyslexia

- ESL/ELL students

- Visual impairment accommodations

- ADHD support

- General learning assistance

Question 2: How can Pixie support students with IEPs or 504 plans?

Pixie's wide range of accessibility and productivity features make it an excellent fit for supporting students with Individualized Education Plans (IEPs) or 504 plans. Our customization options allow educators to tailor Pixie to each student's specific accommodations and learning needs.

Question 3: Is Pixie compliant with student data privacy laws?

Yes, Pixie is fully COPPA and FERPA compliant, meeting the strict data privacy requirements for use in K-12 schools. We collect only minimal data, and securely host all data on US-based servers.

Question 4: Does Pixie offer special pricing for schools and districts?

Yes, we provide discounted site license pricing for schools and districts looking to offer Pixie to all their students. Please contact our sales team for a custom quote based on your student count and needs.

Question 5: Do you provide training for educators?

Yes, we provide:

- Initial onboarding training

- Educational resources

- Dedicated support for educators

Privacy and Security

Question 1: What data do you collect?

We only collect the minimal amounts of data needed to provide you with our services.

Question 2: How do you protect my privacy?

At Accsio AI LLC, your privacy is our top 1 priority! We:

  • Pixie does not collect personal data beyond what is necessary for functionality and improvement of the service

  • Keep your browsing private

  • Use secure US-based servers

  • Maintain GDPR and COPPA compliance

  • Never sell user data

SUPPORT & CONTACT

Question 1: How often does Pixie get updated?

We regularly update Pixie to introduce new features, enhance existing ones, and ensure compatibility with the latest browser versions.

Question 1: What support options are available for Pixie users?

All Pixie users have access to our comprehensive documentation, video tutorials. Paid subscribers can also contact our email help desk for personalized assistance.

Question 2: How can I suggest a new feature for Pixie?

We love hearing feature suggestions from our users! Please submit your ideas by emailing us at [email protected]. Make sure to title your email "Feature Request". Our product team regularly reviews user suggestions to guide our roadmap.

Question 3: How can I report an accessibility bug in Pixie?

If you encounter any accessibility issues while using Pixie, please report them immediately to [email protected]. Make sure to title your email "Accessibility Bug". Our team will investigate and resolve the problem as quickly as possible.

Need More Help?

We're always here to help! Whether you have a question, feature suggestion, reporting an issue, or just want to share your experience, reach out to us at [email protected].

Your feedback helps us make Pixie even better for everyone.

Transform Your Web Experience Today

Pixie is the all-in-one accessibility toolkit to transform your web experience. Empower yourself with text-to-speech, dyslexia support, productivity features and more.

  • Trusted by 100,000+ users globally.
  • Available in 54 Languages
  • No credit card required
  • GDPR compliant
  • US-Based Secure Servers

Copyright 2024. Accsio AI. All Rights Reserved.